Product Guides

6 Chocolate Fountain Replacement Parts to Keep on Hand

Sephra's fountains are largely modular - the auger, tiers, and seals are all sold as individual replacement parts rather than requiring a full new unit. Fit is model-specific, though: a Select part doesn't work on a Classic or Elite, and vice versa. Check your model before ordering.

1. Plastic Auger for Classic/Elite/Legend Fountain - Best for Classic, Elite & Legend Owners

Plastic Auger for Classic/Elite/Legend Fountain
  • Brings chocolate from the basin to the top of the cylinder
  • Fits Elite and Classic home fondue fountains (and the Legend, which shares the same tier system)

The auger is the part that actually moves chocolate up the fountain - if the fountain is running but nothing's cascading, this is usually the failure.

View on Sephra’s Site →

2. Plastic Auger for Select Home Fondue Fountain (CF16E) - Best for Select Owners

Plastic Auger for Select Home Fondue Fountain (CF16E)
  • Replacement auger specifically for the Select model CF16E

Not interchangeable with the Classic/Elite/Legend auger above - confirm your model number (CF16E) before ordering.

View on Sephra’s Site →

3. Tierset - Full Replacement Plastic (Select CF16E) - Best Full Tier Replacement for Select

Tierset - Full Replacement Plastic (Select CF16E)
  • Full replacement tierset for the Sephra 16" Select

Buy this instead of individual tier pieces if more than one tier component has cracked - cheaper than replacing them piece by piece.

View on Sephra’s Site →

4. Tierset - Full Replacement Plastic (Classic/Elite) - Best Full Tier Replacement for Classic & Elite

Tierset - Full Replacement Plastic (Classic/Elite)
  • Full replacement tierset for the 19" Elite or 18" Classic
  • QuickSet assembly, food-grade high-impact plastic, dishwasher safe

The same QuickSet system as the original fountain, so setup after replacing is identical to the day it was new.

View on Sephra’s Site →

5. Service Kit for Elite & Legend Home Fountains - Best Preventive Maintenance Kit

Service Kit for Elite & Legend Home Fountains
  • Replacement seal and bearing kit for the Elite and Legend (models CF18M and CF18H)
  • Only for fountains with a removable chocolate basin

Seals and bearings wear gradually rather than failing suddenly - worth replacing on a schedule for a fountain in regular commercial use, rather than waiting for a leak.

View on Sephra’s Site →

6. Service Kit for CF23/27 Commercial Fountain Base - Best Maintenance Kit for Cortez & Aztec

Service Kit for CF23/27 Commercial Fountain Base
  • Maintains the 23" Cortez and 27" Aztec commercial fountains
  • For models with a removable basin and square shaft spindle

Sephra recommends this on a schedule (every 1,500 hours or 6 months on these two models) rather than waiting for a failure - relevant for any business running a Cortez or Aztec daily.

View on Sephra’s Site →

If you run a fountain regularly, whether at home or for a business, keep at least the auger and tierset for your specific model on hand - those are the parts most likely to crack or wear out, and a fountain with a broken auger simply won't run.

Quick comparison

PartBest for
Plastic Auger for Classic/Elite/Legend FountainBest for Classic, Elite & Legend Owners
Plastic Auger for Select Home Fondue Fountain (CF16E)Best for Select Owners
Tierset - Full Replacement Plastic (Select CF16E)Best Full Tier Replacement for Select
Tierset - Full Replacement Plastic (Classic/Elite)Best Full Tier Replacement for Classic & Elite
Service Kit for Elite & Legend Home FountainsBest Preventive Maintenance Kit
Service Kit for CF23/27 Commercial Fountain BaseBest Maintenance Kit for Cortez & Aztec

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