6 Chocolate Fountain Replacement Parts to Keep on Hand
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Sephra’s fountains are largely modular — the auger, tiers, and seals are all sold as individual replacement parts rather than requiring a full new unit. Fit is model-specific, though: a Select part doesn’t work on a Classic or Elite, and vice versa. Check your model before ordering.
1. Plastic Auger for Classic/Elite/Legend Fountain — Best for Classic, Elite & Legend Owners
- Brings chocolate from the basin to the top of the cylinder
- Fits Elite and Classic home fondue fountains (and the Legend, which shares the same tier system)
The auger is the part that actually moves chocolate up the fountain — if the fountain is running but nothing’s cascading, this is usually the failure.
2. Plastic Auger for Select Home Fondue Fountain (CF16E) — Best for Select Owners
- Replacement auger specifically for the Select model CF16E
Not interchangeable with the Classic/Elite/Legend auger above — confirm your model number (CF16E) before ordering.
3. Tierset – Full Replacement Plastic (Select CF16E) — Best Full Tier Replacement for Select
- Full replacement tierset for the Sephra 16″ Select
Buy this instead of individual tier pieces if more than one tier component has cracked — cheaper than replacing them piece by piece.
4. Tierset – Full Replacement Plastic (Classic/Elite) — Best Full Tier Replacement for Classic & Elite
- Full replacement tierset for the 19″ Elite or 18″ Classic
- QuickSet assembly, food-grade high-impact plastic, dishwasher safe
The same QuickSet system as the original fountain, so setup after replacing is identical to the day it was new.
5. Service Kit for Elite & Legend Home Fountains — Best Preventive Maintenance Kit
- Replacement seal and bearing kit for the Elite and Legend (models CF18M and CF18H)
- Only for fountains with a removable chocolate basin
Seals and bearings wear gradually rather than failing suddenly — worth replacing on a schedule for a fountain in regular commercial use, rather than waiting for a leak.
6. Service Kit for CF23/27 Commercial Fountain Base — Best Maintenance Kit for Cortez & Aztec
- Maintains the 23″ Cortez and 27″ Aztec commercial fountains
- For models with a removable basin and square shaft spindle
Sephra recommends this on a schedule (every 1,500 hours or 6 months on these two models) rather than waiting for a failure — relevant for any business running a Cortez or Aztec daily.
If you run a fountain regularly, whether at home or for a business, keep at least the auger and tierset for your specific model on hand — those are the parts most likely to crack or wear out, and a fountain with a broken auger simply won’t run.
Quick comparison
| Part | Best for |
|---|---|
| Plastic Auger for Classic/Elite/Legend Fountain | Best for Classic, Elite & Legend Owners |
| Plastic Auger for Select Home Fondue Fountain (CF16E) | Best for Select Owners |
| Tierset – Full Replacement Plastic (Select CF16E) | Best Full Tier Replacement for Select |
| Tierset – Full Replacement Plastic (Classic/Elite) | Best Full Tier Replacement for Classic & Elite |
| Service Kit for Elite & Legend Home Fountains | Best Preventive Maintenance Kit |
| Service Kit for CF23/27 Commercial Fountain Base | Best Maintenance Kit for Cortez & Aztec |
